PRIVACY POLICY STATEMENT FOR CUSTOMERS UNDER ARTICLE 13 OF REGULATION (EU) 2016/679

This privacy policy describes how Trinacria Touring srl (the Company or Trinacria) processes the user’s personal data on the Trinacria Website. It sets out the type of data that Trinacria needs to collect in order to enable users to enter into a contractual relationship with it. The Company uses that data to operate its business, for legitimate commercial purposes and to meet current and potential customers’ needs.

Below is a general description of how Trinacria protects your personal data.

  1. The data controller and supervisors
  2. For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our data protection officer at  info@tritour.com

  3. Type of data processed
  4. The categories of personal data that Trinacria collects and processes when you surf on Tritour.it are as follows:

    1. Personal contact information. This information includes all the information provided through our Contact form or the optional, explicit and voluntary sending of e-mails to the addresses indicated on this website (such as name, surname, e-mail address, telephone number) and which will allow us to contact you 

    2. Technical information on your computer / mobile device. This information includes (when available) the IP address, operating system and browser type, which are used for system management, to filter traffic, to search for domain users and to provide a report on statistics.

    3. Information on the use of the website. This information includes details of visits to our wesite, the pages you viewed and statistics about your interactions. For more information see the cookies section.

  5. Purpose of the processing of personal data
  6. The Company processes your personal data specifically in order to provide services for the following purposes:

    1. Management of the contractual and professional relationship with you

    2. Statistical analysis on aggregated or anonymous data, without therefore

    3. No possibility of identifying the user, in order to measure the functioning of the website and the related operational functions, including the resolution of any technical problem

    4. User profiling in order to personalise the website and commercial offers according to the interests User

  7. Lawful basis for processing
  8. The lawful bases for processing users’ personal data for the above purposes include:

    1. To execute and conclude a contract which you are one of the parties

    2. To fulfill a legal obligation

    3. Based on our legitimate interests to provide the services requested by the user

    4. Based on our legitimate interests to ensure the proper functioning of our business activities

    5. Based on your consent, (when your consent is required according the applicable laws) for the purpose of marketing activities and analysis

  9. Why your personal data is needed and what happens if you refuse to provide it
  10. You must provide the personal data that the Company needs to execute its or legal obligations regarding the services, so, no specific consent is needed to that end under GDPR article 7. In these scenarios, if you do not provide your personal data or if you do not let us process it, then we shall be unable to enter into a contract with you, and you will be unable to receive our services. In other scenarios, you will be asked for consent for the Company to use your personal data. In this case, if you do not provide your consent, you may be unable to use some of our website function.

  11. How we process your personal data
  12. The Company processes data lawfully, transparently, meticulously and proportionately, with honesty and integrity, only where the processing is relevant to and necessary for the purposes involved, while safeguarding your privacy and your rights. Your personal data is also processed using electronic, automated, telematic and digital means and, in any case, for reasons strictly related to the above purposes, in order to keep the personal data confidential and secure. In addition to the Data Controller, your personal data may be processed by people involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or third party (technical service providers, hosting provider, IT companies, communication agencies) also appointed, if necessary, Data Supervisor by the Data Controller

  13. Keeping your data
  14. We shall keep your personal data for the period of time permitted by laws or by regulations, where applicable, and in any case for no longer than is strictly necessary for the purposes involved. When the treatment is based on the User's consent, the Data Controller can keep the Personal Data longer until such consent is revoked.

  15. Recipients of personal data
  16. To comply with specific legal obligations and in relation to the above purposes, your personal data gathered in the process of supplying the service may be shared with the following recipients:

    • consultants and freelancers in legal, tax and commercial services;
    • service providers as well as other third parties in the case that this becomes strictly necessary for the purposes indicated above (E.g. order fulfillment, payment processing, operation and development of the website, promotions, data analysis). Service providers, and their staff selected, are allowed to access and use your personal data under secondary or European Union law and based on our instructions. These recipients are obliged to ensure the confidentiality and security of your personal data.
  17. Your rights
  18. Interested parties have the right, under certain circumstances, to access to their personal data and their correction, cancellation or limitation as described by the Privacy Regulation article 15 and following To exercise your rights, you may send a request to  info@tritour.com

  19. Cookie Policy
  20. This website uses cookies and other identifiers. To find out more, the User can consult the Cookie Policy.

  21. Changes to this information
  22. The constant development of our services may lead to changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy policy may be subject to changes and additions over time, which may also be necessary with regard to new regulatory measures regarding the protection of personal data. The User is required to periodically check the Privacy Policy to take note of related updates.